The event has ended. Check out our other events coming up:

ClubVMSA Members receive 25% off.  Ask us for the promo code. Discover sponsorship.

Staffing Firms receive (4) Virtual One-on-ones with MSP/Enterprise on May 5th.  25% off for Club members. 

MSP & Buyers are FREE.  We ask that you agree to meet with 9 solution providers virtually on May 4, 2023.  

CW Ops: 3 Events in 1

Your ticket affords you access to 2 events:

  1. 4 May: Virtual 1-1 Meetings (12-5pm ET)*
  2. 11 May: Keynote, Roundtables & Happy Hour w/ Enterprise, MSP and Suppliers (9am-7pm ET)

*MSP Ops and PMs agree to conduct up to nine 10-minute Virtual one-on-one meetings. 

**Suppliers receive four one-on-one Virtual Meetings with MSPs. You may request or accept invites from anyone including Buyers, MSPs or Providers.

Important Dates:  

  • Enrollment for virtual one-on-ones expire at 5:00 PM ET on 3 May.
  • Meeting Requests/Accepts: April 28 – May 2, 2023
  • Conduct virtual one-on-ones on 4 May 12- PM ET.


Staffing Owners, Executives and Solutions Sales

Managed Service Provider (MSP) Program and Ops Leads

F1000 Procurement, TA and Internal Program Leads

Just a train ride away

The Venue is adjacent to Grand Central Station

Virtual 1-1s included

4 10-min private Meetings with video

Nice Attendee Ratios

50:50 MSP/Buyer:Suppliers

FREE Tickets Available

For MSP Club members and Enterprise Buyers

Networking discussions include...

  • Supplier Optimization
  • Contractor processes and engagement
  • Workflow, Req flow, order fulfillment
  • Legal and compliance
  • Total Talent Management
  • Leveraging Technology
  • Strategy and Stakeholder Engagement
  • Alignment w/Corporate Initiatives (D&I, etc).
"Thanks for hosting that event yesterday! I learned quite a bit, and made some solid connections that have led to follow up meetings. Can't wait for the next one!"


8:00 – 9:00

Registration & Networking Breakfast

9:00 – 9:15

Welcome by Event Sponsors

Tim Tobin, Managing Director @ Russell Tobin & Pride Health

Pamela O’Rourke, Founder & CEO, ICON Information Consultants powered by Opptly

9:15 – 9:45

MSP Executive Panel: The State of MSP Today and Tomorrow

Rachel Harrington, Program Director @ nextSource
Vanessa Kichler, Managing Director @ AgileOne
Marley Nolan, Sr. Director, Solutions Architect @ KellyOCG
Hear the trends, insights and future plans of the MSP marketplace from the leaders in the field.  What are clients demanding?  What new services are MSP’s offering?  What value will be provided in the future.  Hear from the top leaders in the Industry.
Jim Coughlin will moderate the panel and ask questions like:
  • What are your clients asking for today that they didn’t a year ago?
  • What are your clients looking for beyond Gen 1 and Gen 2 programs?
  • What are you offering your clients that is separating you from the competition?
  • How do you envision MSPs being more strategic than just tactical in 2023?

10:00 – 12:00 Breakouts Rounds 1+2

1: Success factors of an internally run program (without an MSP)

Nick Clagnaz, Vice President, Talent Acquisition/Contingent Workforce Program Leader @ Broadridge Financial Solutions

Daniel Kalman, MSP Operations Expert

  1. Utilization of Direct Hire solutions within an internally run program
  2. Major differences (challenges or successes) to supplier partners when the program is run internally versus via an MSP
  3. What other technology or delivery solutions have proven successful in an internally run program.

10:00 – 12:00 Breakouts Rounds 1+2

2: Mitigate Ghosting once and for all

Dené Matchett, Director, HR Shared Services @ Pitney Bowes

How do we get people to show up and work through their assignment?  This is especially a problem for Light Industrial workers on the PB program.

10:00 – 12:00 Breakouts Rounds 1+2

3: Buyers are from Mars, Suppliers are from Venus

Dupre Jones, Senior Category Manager, Logistics @ Align Technology

As a Buyer, do you feel frustrated that Suppliers don’t respond consistently to your RFI’s and RFPs, thus making it difficult to really do a side-by-side comparison of offerings? As a Supplier, do you feel constrained by restrictive structures of RFI’s and RFP’s and thus really can sell the buyer on what you can do that’s unique? 

In this session – as a buyer you will learn how to create structure RFx’s that get the side-by-side comparison data you need while still being able to chart “outliner” services and offering that may benefit your organization. As a supplier you will learn how to speak the language of the buyer in a way where you are compliant to their requests while standing out as a unique entity with enhanced offers beyond their expectations.

12:00 – 1:15


1:15 – 1:45

Scale & Optimize Your Staffing/MSP Business Through the Power of Outsourcing

Bryan Tweed, EVP, Sales & Key Accounts @ IMS Group
Matthew Osorio, Director, MSP Delivery @ HireTalent
Bryan and Matthew will discuss how their partnership has completely transformed their business, winning business consistently in very competitive MSP programs. Learn the best practices of offshore recruitment outsourcing, how to strengthen and build trust in the relationship over time, and ultimately drive more revenue and profitability in your organization.

1:45 – 3:15 Breakouts Rounds 3+4

1: Current Trends & Best Practices in the CW Ecosystem

Allen Chilson, Talent Acquisition Leader @ Danaher
Cybiotic Systems

Join this dialogue to share your view of current trends and best practices including technology and new regulations.  What have you seen and experienced that really works?

1:45 – 3:15 Breakouts Rounds 3+4

2: MSP/VMS Implementation best practices

Nicholas DiZoglio, Global Contingent Workforce Program Manager @ PerkinElmer

Nick will share his experiences in doing an RFP during a Divesture and kicking up two MSP programs in one company.
Jimmy Iannuzzi, VP and General Manager, nTech Workforce

1:45 – 3:15 Breakouts Rounds 3+4

3: The Future Office circa 2030

Tony Gagliardi, Head, Indirect Sourcing North and Central America @ Elekta

James Rowbotham, Senior Director @ PrideOne

How will today’s trends in workplace dynamics vs corporate culture inform the future working arrangements? What are the challenges of “Thinking Global” against “Working Local”?

3:30 – 4:15

ENGAGEMENT IS THE PAST, ENERGY IS THE FUTURE. The 3 Most Critical U-Turns to Company Culture Initiatives That Need to Start Yesterday.

Anese Cavanaugh, Strategic Advisor, Author, CEO @ Active Choices

Organizations spend billions of dollars a year in engagement initiatives, training, and development, and lose billions more in disengagement. They spout trust, innovation, culture, and retention as priority mandates in their OKRs, yet, turnover and burnout are at an all-time high, and consumer trust is low. And now that we’re through the “quiet quitting” trend – “shadow-jobbing” is here. Amongst all this, as organizations work to address the problems of burnout and engagement with quick fixes, platitudes, apps, and 90-minute seminars, the real issues at hand go left unaddressed.

In this session, Anese will share just-in-time insights, including:

  1. The surprising data that undermines the status quo beliefs on the best way to build trust and innovation.
  2. 3 warning signs that indicate the top talent you need to drive growth and innovation may have one foot out the door right now.
  3. A simple 7-Point survey to quickly assess your organization’s cultural health and innovation maturity.
  4. A proven 3-part methodology that enables your leadership and workforce to show up better instantaneously to quickly create a sustained boost of trust, collaboration, alignment and impact.
  5. Real-world examples of organizations who are putting these strategies into action, including: Immediate impact, the biggest lessons learned, regrets, and pay-it-forward advice.

This must-attend session is custom-crafted for chief people officers, chief learning officers, chief innovation officers, and other top leaders who have a vested interest in being ahead of their competitors when it comes to being the market leader in innovation, people, and impact.

4:15 – 6:00

Wine & Cheese Reception

5-star venue

Graybar Penthouse
420 Lexington Ave., 30th Floor
New York, NY 10170

Atop the Graybar building in Midtown Manhattan is home to the Flight Deck which boasts 3 rooftop decks and soaring views of Midtown East. Conveniently located next door to Grand Central station, the historic location offers quintessential New York charm hosting the original tenant’s fireplaces which were constructed in 1927 and sit on original Vermont Verde marble floors. The cork board tiles in the library offer an intimate and unique look back to a time that once was. 


Allen Chilson

Talent Acquisition Leader - Vendor Management

Anthony Gagliardi

Head, Indirect Sourcing North and Central America

Bryan Tweed

IMS People
Sr. VP, Sales & Key Accounts - North America

Daniel Kalman

MSP Company
VP, Client Strategy

Dené Matchett

Pitney Bowes
Director, Human Resources Shared Services

Dupre Jones

Align Technology
Senior Category Manager, Logistics

Jimmy Iannuzzi

nTech Workfroce
VP & General Manager

Matthew Osorio

Director of MSP Delivery

Nicholas DiZoglio

Global Contingent Workforce Program Manager

Nick Clagnaz

Broadridge Financial Solutions
Sr. Director, Talent Acquisition/Contingent Workforce Program Leader

Pamela O'Rourke

ICON Information Consultants
Founder & CEO

Rachel Harrington

Program Director


Check us out with no obligation. Listen to leaders in the industry live and unplugged every day for free. Maybe you’ll decide to move up to Contributor after a few weeks. Thanks for being a part of ClubVMSA!

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