Staffing Firms receive (4) Virtual One-on-ones with MSP/Enterprise on May 5th. 25% off for Club members.
MSP & Buyers are FREE. We ask that you agree to meet with 9 solution providers virtually on May 4, 2023.







CW Ops: 3 Events in 1
Your ticket affords you access to 2 events:
- 4 May: Virtual 1-1 Meetings (12-5pm ET)*
- 11 May: Keynote, Roundtables & Happy Hour w/ Enterprise, MSP and Suppliers (9am-7pm ET)
*MSP Ops and PMs agree to conduct up to nine 10-minute Virtual one-on-one meetings.
**Suppliers receive four one-on-one Virtual Meetings with MSPs. You may request or accept invites from anyone including Buyers, MSPs or Providers.
Important Dates:
- Enrollment for virtual one-on-ones expire at 5:00 PM ET on 3 May.
- Meeting Requests/Accepts: April 28 – May 2, 2023
- Conduct virtual one-on-ones on 4 May 12- PM ET.
WHO SHOULD ATTEND?
Staffing Owners, Executives and Solutions Sales
Managed Service Provider (MSP) Program and Ops Leads
F1000 Procurement, TA and Internal Program Leads
Just a train ride away
The Venue is adjacent to Grand Central Station
Virtual 1-1s included
4 10-min private Meetings with video
Nice Attendee Ratios
50:50 MSP/Buyer:Suppliers
FREE Tickets Available
For MSP Club members and Enterprise Buyers
Networking discussions include...
- Supplier Optimization
- Contractor processes and engagement
- Workflow, Req flow, order fulfillment
- Legal and compliance
- Total Talent Management
- Leveraging Technology
- Strategy and Stakeholder Engagement
- Alignment w/Corporate Initiatives (D&I, etc).
PROGRAM

8:00 – 9:00
Registration & Networking Breakfast




9:00 – 9:15
Welcome by Event Sponsors
Tim Tobin, Managing Director @ Russell Tobin & Pride Health
Pamela O’Rourke, Founder & CEO, ICON Information Consultants powered by Opptly




9:15 – 9:45
MSP Executive Panel: The State of MSP Today and Tomorrow
Vanessa Kichler, Managing Director @ AgileOne
Marley Nolan, Sr. Director, Solutions Architect @ KellyOCG
- What are your clients asking for today that they didn’t a year ago?
- What are your clients looking for beyond Gen 1 and Gen 2 programs?
- What are you offering your clients that is separating you from the competition?
- How do you envision MSPs being more strategic than just tactical in 2023?


10:00 – 12:00 Breakouts Rounds 1+2
1: Success factors of an internally run program (without an MSP)
Nick Clagnaz, Vice President, Talent Acquisition/Contingent Workforce Program Leader @ Broadridge Financial Solutions
Daniel Kalman, MSP Operations Expert
- Utilization of Direct Hire solutions within an internally run program
- Major differences (challenges or successes) to supplier partners when the program is run internally versus via an MSP
- What other technology or delivery solutions have proven successful in an internally run program.

10:00 – 12:00 Breakouts Rounds 1+2
2: Mitigate Ghosting once and for all
How do we get people to show up and work through their assignment? This is especially a problem for Light Industrial workers on the PB program.

10:00 – 12:00 Breakouts Rounds 1+2
3: Buyers are from Mars, Suppliers are from Venus
Dupre Jones, Senior Category Manager, Logistics @ Align Technology
As a Buyer, do you feel frustrated that Suppliers don’t respond consistently to your RFI’s and RFPs, thus making it difficult to really do a side-by-side comparison of offerings? As a Supplier, do you feel constrained by restrictive structures of RFI’s and RFP’s and thus really can sell the buyer on what you can do that’s unique?
In this session – as a buyer you will learn how to create structure RFx’s that get the side-by-side comparison data you need while still being able to chart “outliner” services and offering that may benefit your organization. As a supplier you will learn how to speak the language of the buyer in a way where you are compliant to their requests while standing out as a unique entity with enhanced offers beyond their expectations.

12:00 – 1:15
Lunch



1:15 – 1:45
Scale & Optimize Your Staffing/MSP Business Through the Power of Outsourcing
Matthew Osorio, Director, MSP Delivery @ HireTalent


1:45 – 3:15 Breakouts Rounds 3+4
1: Current Trends & Best Practices in the CW Ecosystem
Cybiotic Systems
Join this dialogue to share your view of current trends and best practices including technology and new regulations. What have you seen and experienced that really works?



1:45 – 3:15 Breakouts Rounds 3+4
2: MSP/VMS Implementation best practices
Nicholas DiZoglio, Global Contingent Workforce Program Manager @ PerkinElmer
Nick will share his experiences in doing an RFP during a Divesture and kicking up two MSP programs in one company.
Jimmy Iannuzzi, VP and General Manager, nTech Workforce


1:45 – 3:15 Breakouts Rounds 3+4
3: The Future Office circa 2030
Tony Gagliardi, Head, Indirect Sourcing North and Central America @ Elekta
James Rowbotham, Senior Director @ PrideOne
How will today’s trends in workplace dynamics vs corporate culture inform the future working arrangements? What are the challenges of “Thinking Global” against “Working Local”?

3:30 – 4:15
ENGAGEMENT IS THE PAST, ENERGY IS THE FUTURE. The 3 Most Critical U-Turns to Company Culture Initiatives That Need to Start Yesterday.
Organizations spend billions of dollars a year in engagement initiatives, training, and development, and lose billions more in disengagement. They spout trust, innovation, culture, and retention as priority mandates in their OKRs, yet, turnover and burnout are at an all-time high, and consumer trust is low. And now that we’re through the “quiet quitting” trend – “shadow-jobbing” is here. Amongst all this, as organizations work to address the problems of burnout and engagement with quick fixes, platitudes, apps, and 90-minute seminars, the real issues at hand go left unaddressed.
In this session, Anese will share just-in-time insights, including:
- The surprising data that undermines the status quo beliefs on the best way to build trust and innovation.
- 3 warning signs that indicate the top talent you need to drive growth and innovation may have one foot out the door right now.
- A simple 7-Point survey to quickly assess your organization’s cultural health and innovation maturity.
- A proven 3-part methodology that enables your leadership and workforce to show up better instantaneously to quickly create a sustained boost of trust, collaboration, alignment and impact.
- Real-world examples of organizations who are putting these strategies into action, including: Immediate impact, the biggest lessons learned, regrets, and pay-it-forward advice.
This must-attend session is custom-crafted for chief people officers, chief learning officers, chief innovation officers, and other top leaders who have a vested interest in being ahead of their competitors when it comes to being the market leader in innovation, people, and impact.

4:15 – 6:00
Wine & Cheese Reception
5-star venue










Graybar Penthouse
420 Lexington Ave., 30th Floor
New York, NY 10170
Atop the Graybar building in Midtown Manhattan is home to the Flight Deck which boasts 3 rooftop decks and soaring views of Midtown East. Conveniently located next door to Grand Central station, the historic location offers quintessential New York charm hosting the original tenant’s fireplaces which were constructed in 1927 and sit on original Vermont Verde marble floors. The cork board tiles in the library offer an intimate and unique look back to a time that once was.